Last Updated: June 25, 2026
At WPChatPro, security is a core part of our product development process. We are committed to protecting our customers, their websites, and their data through responsible security practices and continuous improvements.
WPChatPro is a product of WPForge Labs LLC.
We continuously work to maintain a secure platform by implementing industry-standard security practices throughout the development and maintenance of WPChatPro.
Our goal is to provide reliable software that helps customers communicate securely within their own WordPress environments.
WPChatPro is developed following WordPress coding standards and security best practices.
We regularly:
Review our codebase
Address reported vulnerabilities
Release security updates
Improve compatibility with supported WordPress versions
Monitor security-related issues affecting our software
WPChatPro stores messaging data within your own WordPress installation and database.
We do not host or store your website’s private conversations, uploaded files, or customer-generated content on our servers unless explicitly stated for a specific service.
All payments made through our website are processed using trusted third-party payment providers.
WPChatPro does not store full payment card information on its servers.
Payment providers handle sensitive payment information in accordance with their own security standards and compliance requirements.
Active subscriptions include access to:
Security patches
Bug fixes
Compatibility updates
Feature improvements
We strongly recommend keeping WPChatPro, WordPress, themes, and all plugins updated to the latest stable versions.
Website owners are responsible for maintaining the security of their own WordPress installations.
We recommend that customers:
Keep WordPress updated
Use strong passwords
Enable multi-factor authentication where available
Perform regular website backups
Install SSL certificates
Limit administrator access
Use reputable hosting providers
If you believe you have discovered a security vulnerability in WPChatPro, please report it responsibly by contacting us.
Please include:
A description of the issue
Steps to reproduce the vulnerability
Affected software version
Supporting screenshots or technical details, if available
We appreciate responsible disclosure and will investigate all legitimate reports promptly.
We ask security researchers to:
Avoid disrupting our services or customer websites.
Not access data belonging to other users.
Give us reasonable time to investigate and resolve reported issues before public disclosure.
When security vulnerabilities are confirmed, we aim to release updates as quickly as reasonably possible.
Customers with active subscriptions are encouraged to install updates promptly.
To report a security concern or ask questions about our security practices, please contact us.
WPForge Labs LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@wpchatpro.com