Last Updated: June 25, 2026
At WPChatPro, customer satisfaction is our priority. This Refund Policy explains when refunds are available for subscriptions purchased through our website.
WPChatPro is a product of WPForge Labs LLC.
We offer a 30-day free trial on eligible subscription plans, allowing customers to evaluate WPChatPro before being charged.
You may cancel your subscription at any time during the free trial period. If you cancel before the trial ends, you will not be charged.
For customers who purchase a subscription without a free trial or who are charged after the trial period, we offer a 30-day money-back guarantee for first-time purchases.
To request a refund, please contact our support team within 30 days of your initial payment.
Refunds may be approved under the following circumstances:
You accidentally purchased the wrong subscription plan.
The software cannot be installed due to a verified technical issue that our support team is unable to resolve.
The product does not substantially function as described after reasonable troubleshooting.
Duplicate charges or billing errors occurred.
Each request is reviewed individually by our support team.
Refunds are generally not provided in the following situations:
The refund request is submitted more than 30 days after the initial payment.
You changed your mind after successfully using the software.
The plugin is incompatible with unsupported third-party software or heavily modified WordPress installations.
You no longer need the product.
You failed to cancel before your subscription renewed.
Refund requests are based solely on future feature requests or expected functionality not advertised on our website.
Subscription renewals are generally non-refundable, as reminder emails and account management tools are provided to allow customers to cancel before renewal.
If you believe a renewal occurred in error, please contact us as soon as possible. We will review your request on a case-by-case basis.
To request a refund, please contact our support team with:
Your full name
The email address used for your purchase
Your order or invoice number
A brief explanation of your request
Support Email:
Once your request has been reviewed and approved, refunds are typically processed to the original payment method.
Processing times may vary depending on your payment provider.
If you experience an issue with your purchase, we encourage you to contact our support team before initiating a chargeback with your payment provider.
Most issues can be resolved quickly without the need for a payment dispute.
Fraudulent or abusive chargebacks may result in suspension or termination of your account and software license.
We may update this Refund Policy from time to time.
Any changes will be published on this page along with an updated “Last Updated” date.
If you have any questions regarding this Refund Policy or need assistance with your subscription, please contact us.
WPForge Labs LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@wpchatpro.com